Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"df52ce1c75b18ce751093c794c3d548a4e582cc5_lout","branding":{"id":"5","key":"ac","name":"Asistencia Comercial","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/10","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#719c1e","headerLinkHoverBGColor":"#719c1e","headerBadgeColor":"#719c1e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/26427278-3768-4525-9473-9895e896c7aa/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhY2M5MWRhMC01MjE0LTQyZTUtODc3My0wMGQyNmYyZWI1OWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI2NDI3Mjc4LTM3NjgtNDUyNS05NDczLTk4OTVlODk2YzdhYSI6WyJyZWFkIl19LCJleHAiOjE3NzgzNTYzMzEsIm5iZiI6MTc3ODM1NTczMX0.Gr2hUZTinH91-dJ-gehORFdrH2VN-097i9XjlRk10d0&client=acc91da0-5214-42e5-8773-00d26f2eb59b&mode=fit","logoId":"26427278-3768-4525-9473-9895e896c7aa","isLogoAvailable":true,"helpCenterTitle":"Bienvenido","sharedPortalName":"Soporte Técnico","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bienvenido","sharedPortalName":"Soporte Técnico","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#75787b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6d32d0bf-9d33-4c61-8ff0-9a5778599467/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhY2M5MWRhMC01MjE0LTQyZTUtODc3My0wMGQyNmYyZWI1OWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZkMzJkMGJmLTlkMzMtNGM2MS04ZmYwLTlhNTc3ODU5OTQ2NyI6WyJyZWFkIl19LCJleHAiOjE3NzgzNTYzMzAsIm5iZiI6MTc3ODM1NTczMH0.OYwtR1cBy2ZH1gT7To6ZD40YePkqWQdF8xKQyEpheCk&client=acc91da0-5214-42e5-8773-00d26f2eb59b&height=300&mode=fit","bannerMediaApiFileId":"6d32d0bf-9d33-4c61-8ff0-9a5778599467","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"ac","projectId":10004,"serviceDeskId":5,"name":"Asistencia Comercial","description":"<p>Acá puedes generar una solicitud para Cotizaciones</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"54","name":"Solicitar una cotización","descriptionHtml":"","callToAction":"Solicitar una cotización","introHtml":"<p>¿Necesita ayuda con una propuesta, cotización o pedido? Envíe una solicitud aquí.</p>","icon":10536,"iconUrl":"https://helpexcelec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[14],"key":""},{"id":"52","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://helpexcelec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"53","name":"Preguntas e inquietudes","descriptionHtml":"","callToAction":"Preguntas e inquietudes","introHtml":"<p>Tienes alguna pregunta</p>","icon":10466,"iconUrl":"https://helpexcelec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"48","name":"Preguntas e inquietudes","descriptionHtml":"","callToAction":"Preguntas e inquietudes","introHtml":"<p>Got a question for the sales team? Submit it here.</p>","icon":10549,"iconUrl":"https://helpexcelec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"51","name":"Request a review","descriptionHtml":"","callToAction":"Request a review","introHtml":"<p>Need a contract, legal, or security review? Submit a request here.</p>","icon":10523,"iconUrl":"https://helpexcelec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"50","name":"Request deal support","descriptionHtml":"","callToAction":"Request deal support","introHtml":"<p>Need help to close a deal? Submit a request here.</p>","icon":10513,"iconUrl":"https://helpexcelec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"49","name":"Solicitar una cotización","descriptionHtml":"","callToAction":"Solicitar una cotización","introHtml":"<p>Need help with a proposal, quote, or order? Submit a request here.</p>","icon":10536,"iconUrl":"https://helpexcelec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"General"}],"orderMapping":{"14":[54]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhY2M5MWRhMC01MjE0LTQyZTUtODc3My0wMGQyNmYyZWI1OWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNTc5NTU3MDEwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3ODM1NjkzMCwibmJmIjoxNzc4MzU1NzMwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.uiwxX_aRsyn9YEPsxhF4t2AQEJqOj5x9aRb29X2AL-Y","targetCollection":"upload-user-collection--1579557010","endpointUrl":"https://api.media.atlassian.com","clientId":"acc91da0-5214-42e5-8773-00d26f2eb59b","tokenDurationInMins":20}},"reqCreate":{"id":54,"projectId":10004,"issueType":{"id":"10030","name":"Solicitar una cotización"},"form":{"name":"Solicitar una cotización","descriptionHtml":"","callToAction":"Solicitar una cotización","intro":"<p>¿Necesita ayuda con una propuesta, cotización o pedido? Envíe una solicitud aquí.</p>","instructions":"","icon":10536,"iconUrl":"https://helpexcelec.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10242","fieldConfigId":"10347","label":"Número Celular","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Proporcione una descripción general de su solicitud de cotización","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Adjunte cualquier archivo relevante","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10176","fieldConfigId":"10281","label":"Acepta Política de Privacidad?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10327","label":"SI","selected":false,"children":[]},{"value":"10328","label":"NO","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/54","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/54","calendarParams":{"firstDay":0,"date":"2026-05-09T14:42:11-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhY2M5MWRhMC01MjE0LTQyZTUtODc3My0wMGQyNmYyZWI1OWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNTc5NTU3MDEwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3ODM1NjkzMSwibmJmIjoxNzc4MzU1NzMxLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9._i4FQKQeyP71lpCMEHkMMlZHdjoYcIZa4DqjvRD6XwQ","targetCollection":"upload-user-collection--1579557010","endpointUrl":"https://api.media.atlassian.com","clientId":"acc91da0-5214-42e5-8773-00d26f2eb59b","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}